Why can't I give all homeowners the Community Managers contact information?

Why can't I give all homeowners the Community Managers contact information?

The Community Manager and Association Coordinator work directly with their Board Members to handle the association's daily needs. Many times the managers may be out of the office attending to a properties needs. To enable the managers to handle that responsibility effectively, our Resident Services department is available to take your homeowners calls between 8:00am - 6:00pm (EST) Monday through Friday. Please have your Homeowners contact Resident Services by phone (704-565-5009/888-565-1226), email, live chat or support ticket.

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