Mailbox Maintenance Responsibility?

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• Who is responsible for road maintenance in a subdivision or planned community?

  Until responsibility for road maintenance is lawfully transferred to a municipality or the North Carolina Department of Transportation, either the developer or the owners will be responsible.  However, if the roads are private or the developer ...

• I lost the key to my mailbox. How do I obtain a new one?

  The association does not handle mailbox keys.  The homeowner must contact the post office to obtain a new key.  

• How can I order a new mailbox?

  Each Association has different mailboxes, see each associations rules, or Architectural standards for specifics. You may also contact our office and we will do our best to assist you.

• Where do I get a replacement mailbox/post to match the style used in my community?

  If there is a preferred/recommended vendor, the information will be located under Resident Information in the Document Library on the homeowner website. A possible source if no information is available is: Carolina Mailboxes Inc 14201 S Lakes Drive, ...

• Snow Removal HOA responsibility or City/County/Town Responsibility?

  Each Association is different please see each association's governing documents for snow removal responsibility.  Typically Single family developments do not contract for snow/ice removal, unless it is a gated community.