Do I have to receive a paper statement via mail? Are there any other options?
Yes there are other options available. You may choose one of the following options:
1. Automatic Draft - if you sign up for ACH or Automatic Draft, we will draft your bank account on each assessment due date. Under this option, you will not receive a paper statement or emailed statement. There is no fee for this service.
2. eStatement - you may choose to receive statements by email instead of by mail. To choose this option, log into your associations website and click on 'My Profile". From the 'Account Information' menu, Under the eStatement section, select the "Receive eStatements" check box. Then click Submit at the bottom of the screen.
Setup eStatements from the Association Website
Please follow the below steps to setup eStatements on your account:
1. Log into your association Website
3. Locate the "Billing Information" section and click the box beside "Receive eStatements"
4. Click the submit button
NOTE: If you are signed up for Automatic Drafts of your account please do not change to this status. This will cause your ACH to stop drafting.
Setup eStatements from the My HOA mobile App
Log into the My HOA App (if you aren't currently logged in)
1. Tap the 'Hamburger' icon in the top left of your screen
3. Scroll down and tap the "Billing Information Menu"
4. tap the box beside "Receive eStatements" and click save
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